Reaffirming its position as a leading provider of electronic security solutions, Secom plc has won another major industry award – for a system with massive loss-prevention and personal safety possibilities for the retail sector, especially supermarkets and convenience stores.
Secom was selected from 12 finalists for ‘CCTV System of the Year’ in IFSEC’s 2017 Security and Fire Excellence Awards. The company was also shortlisted for ‘Security project of the year’.
Minoru Takezawa, Secom’s managing director, says the award is a tribute to the company’s commitment to producing innovative and practical solutions for special needs.
He says: “We have invested significantly in technology and skills to develop a market-leading solution for one of the retail sector’s greatest problems, and we are pleased that this has been acknowledged by our industry.”
The award, which excludes cameras and lenses, recognises Secom’s work to develop and implement an intelligence-led, 24/7 system to cut stock losses and improve in-store safety for staff and customers.
Central to the project – and key to the award – is Secom’s ROGUES system. The name abbreviates ‘Repeat Offenders Gallery Under Electronic Surveillance’. In practice, our Control & Command operators trigger an alert whenever a known habitual offender or suspect enters a store. This automatically sends an image plus text detail to the relevant geographically located store manned guard and forewarns them that the individual is operating within their area and provides them with ‘real-time’ details on clothing etc. which allows them to be more diligent.
Minoru Takezawa says: “ROGUES is based on utilising real-time CCTV footage of shoplifting or incidents of violence. Our operators have various tactics at their disposal to help store staff deal with such security threats.
“ROGUES also helps our in-house intelligence analysts to study threat levels and patterns, which in turn facilitates greater efficiency in prevention planning.”
ROGUES is an important part of Secom’s wider CCTV-based electronic security project being rolled out across the network of Co-op stores.
Just this week alone, ROGUES alerts have enabled staff in Secom’s Control and Command Centre to warn Co-op store managers and security guards about the presence of a known multiple suspects. This intelligence sharing. multiplied across a major chain’s branches nationwide, has major cost-saving implications.