When it was planning its new headquarters and global operations hub, leading storage and removals group Britannia Movers International picked another industry leader for its electronic security systems. Britannia’s operations manager Dave Aldridge says: “We’d had great service from Secom plc at our old premises for the past 15 years and we have not been able to find a better combination of systems and service, so we’ve stayed with Secom.”
Britannia is one of the largest removals groups in the UK and has 34 member companies, operating from 40 depots, strategically located across the British Isles, and offer a comprehensive nationwide removals service. Britannia also has three branded members overseas, plus multiple business associates in many countries.
Britannia recently moved out of its long-time rented base in Croydon and into a brand new, owned and purpose-built warehouse and office building at Merstham, a few miles down the A23.
The head office holds a staff of 25, covering Group Management, Group Marketing, Accounts, Imports, Exports, and UK and International Corporate departments, and occupies two floors, totalling 5,000 square feet. The warehouse is approximately 12,000 square feet and has 360 containers, each of 250 cubic feet, stacked four-high. Contents of a typical three-bedroom home will occupy four to five containers. The containers are used mainly for transit storage of incoming and outgoing loads – typically while customers are waiting for their new homes to become available. The new warehouse also has 60 steel cages that provide holding space for small loads – waiting for space in a groupage container, bound for a Britannia agent thousands of miles away. Britannia completed its move in late November when the removals business was relatively quiet. This enabled it to check that all its systems and services – including security – would be ready for the next seasonal upswing.
SECOM’s Security Solution
“Secom has us pretty well covered on all fronts,” says Dave Aldridge. “We have intruder alarms, CCTV, key response and 24-hour monitoring. And we can monitor things ourselves on our tablets and mobile phones when away from the office.
“What’s more, we’re midway between Secom’s head office at Kenley – where their Control and Command Centre is located – and their regional office in Crawley. We feel we can sleep easy at night!
“We start to get busy from Easter onwards, with peak demand usually from the beginning of July to mid-September. There are no holidays for us in the summer,” says Dave Aldridge. “And even when we can get away for a while, we can rely on Secom to keep the building secure.”