A number of vacancies exists within our Leeds office for Service Control Operators, to undertake the following responsibilities:

Answering the phone to clients and logging calls onto a business system. Liaising with customers, engineers and suppliers to plan and control the daily schedule.

You will be  required to work a 40 hr week working within a shift pattern of 8-5 and 9-6 alternate, with one hour for lunch.


Good keyboard skills;

Some experience with Microsoft office preferred but not essential;

A confident telephone manner;

The ability to use their own initiative when working under pressure;

Good organisational skills;

The ability to work well within a small team;

Ideally background from a call centre, or customer care or facility management;

The Package

Competitive base salary;

Attractive benefits package including health insurance;

Career growth;

Paid holiday;

Pension and health scheme benefits;

Shift pattern working;

How to apply

If you are interested in this position, please provide your CV and any other relevant supporting information to:

Christopher Spencer, Northern Service Control and RSD Manager

Email: jobs@secom.plc.uk

SECOM PLC is an equal opportunity employer