Key Response Officer – Head Office (London South)

A vacancy exists for a Key Response Officer to work a flexible night shift rota system in our London South Office.

The Key Response Personnel will be responsible for:

• Attending & checking a variety of premises, both residential and commercial
• The operation of various alarm system control units – full training will be given
• Resolving problems which may involve liaising with the police, the client or our own service technicians
• Follow up client visits to resolve ongoing alarm operation problems
• Providing detailed written reports following all call outs and accurately recording all movement of keys

The Requirements are:

• Honest, reliable and courteous person
• Able to provide checkable references covering, at least, the last 10 years
• Current full driving licence – preferably clean
• Literate and able to complete reports
• Able to think quickly and confidently deal with a variety of situations
• Be flexible and able to work as part of a team within a lates / nights shift rota pattern
• Able to work overtime to help cover department holiday & sickness
• SIA Licence holder – SECOM can assist applicant to arrange qualification if required
• A working Knowledge of London is an advantage, but not essential

Please be aware that this is neither an engineering nor a security guarding position.

Company medical package available after probationary period