A vacancy exists for a Key Response Officer to work a flexible night shift rota system in our London South Office.


The Key Response Personnel will be responsible for:

  • Attending & checking a variety of premises, both residential and commercial
  • The operation of various alarm system control units – full training will be given
  • Resolving problems which may involve liaising with the police, the client or our own service technicians
  • Follow up client visits to resolve ongoing alarm operation problems
  • Providing detailed written reports following all call outs and accurately recording all movement of keys


The Requirements are:

  • Honest, reliable and courteous person
  • Able to provide checkable references covering, at least, the last 10 years
  • Current full driving licence – preferably clean
  • Literate and able to complete reports
  • Able to think quickly and confidently deal with a variety of situations
  • Be flexible and able to work as part of a team within a lates / nights shift rota pattern
  • Able to work overtime to help cover department holiday & sickness
  • SIA Licence holder – SECOM can assist applicant to arrange qualification if required
  • A working Knowledge of London is an advantage, but not essential


Please be aware that this is neither an engineering nor a security guarding position.

Company medical package available after probationary period

How To Apply

Please send your application in writing marked “Private and Confidential” to:

Ian Saunders
Key Response Manager
52 Godstone Road