We understand the challenges faced when protecting your business from unauthorised access and can provide an intruder alarm system tailored to your needs. By using full integrated intruder detection technology SECOM can help you protect your premises and members of the public 24 hours a day, 365 days a year.

Innovative Intruder Alarm Systems

We understand the challenges faced when protecting your business from unauthorised access and can provide an intruder alarm system tailored to your needs. By using full integrated intruder detection technology SECOM can help you protect your premises and members of the public 24 hours a day, 365 days a year.

Every business has different needs, which is why our alarm systems are individually tailored to provide the greatest protection. From window sensors and magnet contacts to the latest movement and vibration detection technology we will find the ideal blend of equipment to help your business remain secure.

SECOM intruder alarms can be remotely monitored thanks to our dedicated alarm receiving centre, helping you to meet police and insurance standards.

Why SECOM

As one of the UK’s largest electronic security companies, we provide the protection that keeps a significant number of the country’s large and small businesses operational and on a walk down any high street you’ll see that some of the nation’s largest brands trust SECOM to provide this service.

Our core aim is to provide incredible service, as well as cost-effective, reliable security solutions. Furthermore, all our intruder systems are monitored by our NSI Gold accredited Alarm Receiving Centre.

Plus, we never stop looking for new ways to improve security and are continually seeking out new solutions, which is why we’re ranked as one of the world’s top 100 most innovative companies by Forbes magazine.

Our Accreditations

SECOM have been formally accredited by several industry bodies enabling you to trust that we’ll meet all your security needs whilst complying with the highest recognised standards.

Our Alarm Receiving Centre is NSI Gold accredited for the Monitoring of Intruder Alarms, Fire Alarms and Lone Worker Devices, as well as holding NSI Gold status for the installation and monitoring of Remotely Detector Activated CCTV systems.

Frequently Asked Questions

A PIR is a passive infrared sensor, sometimes known as a motion sensor which detects objects that emit heat such as people and animals. This device is usually installed at ceiling height in the corner of a room to maximise the detection field.

If you would like to add any additional key fobs please contact our Service & Maintenance line on 0800 0234832. Please be advised that these will be at an additional cost.

A key fob is a wireless remote device that can be carried around with you to arm and disarm your intruder alarm. It works like a remote control with buttons to push for the setting you require. When your key fob displays a red LED the system has been armed, if the LED is green the system has been disarmed. If the LED display is amber this could mean there is a fault with the system. The buttons on your key fob can also be locked to stop any accidental button pushing, to do this push any two buttons that are diagonal to each other and wait for the red light to flash indicating the fob is locked.

Having an intruder alarm installed in your business premises may reduce your insurance premium as the alarm helps to reduce the risk of your property being broken into. However, there is no guarantee that having an intruder alarm installed will have any effect on your premium as it will vary depending on the provider. Talk to your insurance provider as to any savings and what system they would recommend.

There are four ways to arm and disarm your intruder alarm. You can do this via your control panel, just key in your alarm code into the panel to arm the alarm and do the same again to disarm. You can also use your remote key fob by pressing the button corresponding to the action you want to take or if you have a proximity tag, you can arm/disarm your alarm by presenting the tag to the reader.

If you would to change any of your key holder details please send an email to arc@secom.plc.uk with all the new details of your key holder including your contract details and we will get this updated for you.

If you have any problems with your alarm please contact our Service & Maintenance line on 0800 0234832 where a colleague will be able to assist you 24/7.

Should your alarm activate, our operators in our Alarm Receiving Centre will contact you or your nominated key holders to inform you. The alarm system must be a confirmed alarm and have a Police URN meaning two devices have to activate before being passed to the Police to attend.

Checking to make sure the batteries have enough life in them (if wireless system) – if a component in your systems battery dies it can create a gap in the system circuit which may then trigger a false alarm. Ensure you check your sensors regularly and look for signs of wear and tear that may also trigger a false alarm.

The system has a battery backup which usually will last up to 8-12 hours depending on the battery charge.

No, we offer a GSM signalling device which negates the need for a separate telephone line or for a higher level of security we offer a DualCom GPRS signalling device which uses both the GSM network and an existing telephone line.

Batteries will usually last around two years depending on activations and are regularly changed on the annual engineer’s maintenance visit/s.