Dear Valued Customer,

As a quality service provider we see the completion of an installation as being the start of a long, ongoing partnership with our customers. Whilst we make every effort to provide the ultimate in customer service and satisfaction, we realise there is always room for improvement. This customer satisfaction survey forms part of our commitment to quality service; we value your opinion and would appreciate your assistance in completing the questionnaire.

You could win a £50.00 gift voucher. Simply fill in the questionnaire below and you will automatically be entered into our quarterly prize draw.

Thank you for your time and good luck!

The questions below offer you the opportunity to indicate your satisfaction on a scale of 1 to 5.
1 Poor
2 Fair
3 Average
4 Good
5 Excellent

1 How would you rate your initial contact with SECOM?

1 2 3 4 5

2 How would you rate the suitability of your appointment time?

1 2 3 4 5

3 How would you rate the punctuality of our SECOM sales executive?

1 2 3 4 5

4 How would you rate the support of your SECOM sales executive?

1 2 3 4 5

5 How professionally was the survey carried out?

1 2 3 4 5

6 How informative and concise was the quotation format?

1 2 3 4 5

7 How would you rate the standard of installation?

1 2 3 4 5

8 How would you rate the time it took to install your system?

1 2 3 4 5

9 How would you rate the standard and cleanliness of the installation?

1 2 3 4 5

10 How well did SECOM demonstrate the system?

1 2 3 4 5

11 How would you rate your overall opinion of SECOM?

1 2 3 4 5

12 Would you recommend SECOM to your colleagues, friends and family?



13 Do you have a need for any of the following services we offer?


Intruder alarms
CCTV
Access controls
Key response service
Tagging
Smoke generating systems
Physical security
Security review

Your details















News & Updates

Interests

  

<